Legal Information

Costco Member PromotionTerms & Conditions

Last Updated: November 2024

Important Notice

This is a promotional offer. Standard loan terms and conditions apply. Please read all terms carefully before applying.

Promotion Terms and Conditions

Promotion OverviewThis promotion is offered by Costco Wholesale Australia (ABN 57 104 012 893) (Promoter) and Manage Your Loans Pty Ltd (ABN 34 652 442 790, Credit Representative 540988).

The offer consists of providing eligible Costco Executive Members who successfully settle a loan and meet the criteria below, a digital Costco Shop Card via email. Shop Card values vary based on loan type and amount.
Promotional PeriodStart: 12:00 AM, Monday, 1st December 2024 (AEST)
End: 11:59 PM, Wednesday, 31st December 2027 (AEST)
The Promotional Period may be extended at the Promoter's discretion.
Partnership DetailsManage Your Loans Pty Ltd (MYL) ACN 652 442 790 Credit Representative (CR) 540988 provides access to Credit services via Home Mortgage Plus Pty Ltd ACN 105 991 839, Australian Credit License (ACL) 392200.

A referral arrangement is in place between MYL and Costco; however, they are not otherwise affiliated in any other way.

Shop Card Values

Costco Shop Card values operate on a tiered system based on your settled loan amount. Loan Amount means the portion of the approved loan that is fully drawn down, excluding any funds sitting in offset or redraw accounts, as well as any undrawn amounts.

Home & Business Loans

Loan AmountShop Card Value
$100,000 to $199,999$200
$200,000 to $299,999$400
$300,000 to $399,999$600
$400,000 to $499,999$800
$500,000 to $599,999$1,000
$600,000 to $699,999$1,200
$700,000 to $799,999$1,400
$800,000 to $899,999$1,600
$900,000 to $999,999$1,800
$1,000,000 to $1,099,999$2,000
$1,100,000 to $1,199,999$2,200
$1,200,000 to $1,299,999$2,400
$1,300,000 to $1,399,999$2,600
$1,400,000 to $1,499,999$2,800
$1,500,000 to $1,599,999$3,000
$1,600,000 to $1,699,999$3,200
$1,700,000 to $1,799,999$3,400
$1,800,000 to $1,899,999$3,600
$1,900,000 to $1,999,999$3,800
$2,000,000+$4,000 (maximum)

Car & Asset Finance

Loan AmountShop Card Value
$500 to $9,999$50
$10,000 to $19,999$100
$20,000 to $29,999$150
$30,000 to $39,999$200
$40,000 to $49,999$250
$50,000 to $59,999$300
$60,000 to $69,999$350
$70,000 to $79,999$400
$80,000 to $89,999$450
$90,000+$500 (maximum)

Personal Loans

Loan AmountShop Card Value
$1,000 to $9,999$50
$10,000 to $19,999$100
$20,000 to $29,999$150
$30,000 to $39,999$200
$40,000 to $49,999$250
$50,000 to $59,999$300
$60,000+$350 (maximum)

Eligibility Requirements

Active Costco Executive Membership

You must be an active Australian Costco Executive Member at the time of loan application AND when the Shop Card is issued.

Valid Membership Number

A valid Costco Executive Membership number must be provided at the time of loan application.

Loan Settlement

The loan must be approved, settled, and fully drawn down. Balances in offset or redraw accounts are excluded from Shop Card calculations.

90-Day Maintenance Period

Shop Cards are issued via email by the Costco Services Team at least 90 days after loan settlement, provided both the loan and Executive Membership remain active.

Australian Residency

Applicant must be an Australian resident aged 18 years or over with an Australian address.

Exclusive Offer

This offer cannot be used in conjunction with any other promotional offer, discount, or special pricing from Manage Your Loans.

Exclusions and Limitations

You will NOT receive a Shop Card if:

  • The loan is not approved or not settled
  • The loan is not fully drawn down (including balances in offset or redraw)
  • A new loan is refinanced before the second anniversary of the original loan settled by Manage Your Loans, for which you have already received a Shop Card
  • The policy or membership is cancelled within the 90-day period after settlement
  • Your Costco Executive Membership is not active at the scheduled Shop Card issuance date
  • You have used any other promotional offer or discount that is not compatible with this Costco offer

Shop Card Conditions

  • The Costco Shop Card has no expiration date and cannot be exchanged for cash.
  • The Shop Card is not transferable or exchangeable and may only be received by the eligible member.
  • Cards are subject to individual merchant acceptance and Costco's Shop Card Terms and Conditions.
  • Any unused balance of the card will not be awarded as cash.
  • Limited to one Shop Card per Executive Membership number per loan settlement.

Loan Amount Calculation Example

Example:

If you have a $600,000 loan settled, with $60,000 in redraw or offset:

Loan Amount = Total Settled - (Redraw + Offset)

$600,000 - $60,000 = $540,000

Your Shop Card value would be calculated based on $540,000, not $600,000.

Privacy

The Promoter (or third parties on its behalf) may collect personal information to conduct the Promotion and disclose such information to third parties for this purpose, including agents, contractors, service providers, and Costco Wholesale Australia.

In order to facilitate the Promotion, Manage Your Loans will disclose the eligible member's name, Costco Executive Membership number, contact details, and loan settlement information to Costco, so that Costco can send the Shop Card.

All members consent to their personal information being collected, used, and stored for this purpose in accordance with Manage Your Loans' Privacy Policy, which forms part of these Terms and Conditions.

For more information:

General Terms

1. Shop Card Delivery

Eligible members will receive their digital Shop Card via their nominated email at least 90 days after loan settlement, provided all eligibility criteria are met and the loan and Executive Membership remain active.

2. Verification

If additional information is needed to confirm eligibility, the Promoter will notify the member by email. The member will have 14 days from the email date to respond, unless otherwise specified. Failure to provide the requested information may result in Shop Card invalidation.

3. Member Responsibility

Eligible members are responsible for ensuring correct contact details, Costco membership number, email address, and postal address are provided. The Promoter accepts no responsibility for Shop Card delivery failures due to incorrect or outdated information.

4. Modification Rights

The Promoter reserves the right to verify eligibility, modify terms, suspend, or terminate the Promotion at any time due to circumstances beyond reasonable control, including but not limited to changes in lending regulations, lender relationships, or Costco partnership terms.

5. Liability Limitation

Subject to applicable consumer protection laws, the Promoter excludes all liability for any loss, damage, or personal injury arising from the Promotion, including technical difficulties, theft, unauthorized access, or variation in Shop Card value.

6. Consumer Rights

Nothing in these Terms and Conditions is intended to exclude, restrict, or modify consumer rights under the Competition and Consumer Act 2010 (Cth) or other applicable legislation that cannot be excluded by agreement.

7. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Participants submit to the non-exclusive jurisdiction of the courts of New South Wales.

8. Costco Shop Card Terms

For full Costco Shop Card Terms and Conditions, visit: costco.com.au/costco-shop-card-TC

Customer Support

Manage Your Loans Support

Hours

8am to 8pm Monday to Friday AEST

Costco Shop Card Support

For Costco Shop Card inquiries, please contact Costco directly:

Important Disclaimer

Manage Your Loans Pty Ltd ABN 34 652 442 790 is a Credit Representative (540988) of Home Mortgage Plus Pty Ltd ACN 105 991 839 (ACL 392200). This promotional offer is subject to lending criteria, approval, and settlement. The Costco Shop Card promotion is separate from and does not affect your loan terms, interest rates, fees, or conditions. All loan applications are subject to responsible lending obligations and lender approval. This promotion may be varied, withdrawn, or terminated at any time.